Category: Opinions

Insurance needs to move from value chains to ecosystems capable of maximizing value for a customer.

Leveraging EHRs, medical claims and historical lab data, insurers can enhance their ability to discover undisclosed tobacco use and improve risk assessment accuracy.

The crossover between personal and commercial cyber exposures requires a more comprehensive solution for policyholders.

AI can revolutionize insurance and change how companies identify and prevent cyber risks.

By leveraging vast amounts of data from multiple sources, insurers can analyze customer behaviors and risk factors in real time.

Customer expectations continue to evolve, and technology-based strategies must focus on their needs and preferences.

Catastrophes significantly increase claim volume and severity, resulting in extended claims cycles and frustrated policyholders.

Best practices when leveraging Gen AI to more effectively protect data from unauthorized access and cyber threats.

Prioritizing comprehensive healthcare, financial wellness, flexible work policies, mental health support and virtual care provides a competitive edge.

Transform legacy systems to address changing workforce and attract digital natives to the insurance industry.